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THE BUSINESS MANUAL

From an idea
to responsible ownership.

Practical business education from Knight Shield founder Nolan Shaheed Knight.

Starting and Managing a Small Business cover

Starting and Managing a Small Business

A Practical Guide and Workbook for New and Growing Business Owners

Build a business you can operate responsibly. This practical guide and workbook helps new and growing owners across industries work through customer demand, startup costs, cash flow, pricing, sales, proposals, contracts, client retention, and people leadership.

With 58 chapters, 38 worksheets, role plays, cases, and sample documents, the manual connects business questions with plans and actions. Use it independently or alongside the teacher’s companion for focused workshops.

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PUT THE LESSONS TO WORK

For the decisions
business owners face.

Plan & understand the money.

Test demand, prepare a business plan, and connect pricing with costs and cash flow.

Win & retain customers.

Work through sales, proposals, contracts, service delivery, and client recovery.

Lead & develop people.

Practice communication, delegation, hiring, and employee relations.

LET’S TALK ABOUT YOUR NEXT ASSIGNMENT

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with a conversation.

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